Last updated: January 2025. Please read the following privacy policy carefully before using the bat 9 platform.
When you create an account at bat 9, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure. We may also collect payment-related information for processing financial transactions, however full card numbers are never stored. As part of KYC verification, a copy of your national ID or passport may be requested, which is used solely for identity confirmation purposes. All information you provide is stored in encrypted form in accordance with the highest security standards.
Information about how you navigate the platform, which games you play, and how long you remain active is collected automatically. This data helps us improve the platform experience and tailor content to your preferences. Your device type, operating system, browser version, and IP address may also be logged for security purposes. Session information is stored using cookies and similar technologies, which keeps your login experience smooth and uninterrupted. You can manage cookies through your browser settings, though doing so may limit certain features.
During deposits and withdrawals, the transaction amount, date, method, and status are recorded. This information is used to ensure financial security, prevent fraud, and meet regulatory requirements. In compliance with applicable financial regulations in Bangladesh, we are obligated to report suspicious transactions to the relevant authorities. Your transaction history is stored in your account and can be viewed at any time. Third-party payment processors may have their own privacy policies, which apply on their respective platforms.
Bat 9 never sells your personal information to advertisers or unauthorized third parties. However, limited data may be shared with trusted partners for payment processing, identity verification, and technical service delivery. These partners may only use the data for specified purposes, and we have strict confidentiality agreements in place with them. In cases of court orders or legal obligations, information may be disclosed to the relevant authorities. In such situations, we will make every effort to notify you in advance, where legally permitted.
You have the right to view, correct, and request deletion of your personal data. Even after account closure, certain information may be retained for a specified period due to legal obligations. If you wish to opt out of marketing communications, please contact our support team and we will act promptly. For any complaints or questions regarding your data, write to us by email and we will endeavor to respond within 7 business days. For more details, please visit our FAQ Browse the page or Terms & Conditions Read.
Your privacy is our priority. Join bat 9 and enjoy the most secure gaming experience in Bangladesh.